3. In this Act, unless the contrary intention
appears—“account”, in relation to an essential service,
means a written statement of the amount payable by a customer to the relevant
service provider in respect of that essential service;
“application” means an application for relief under this Act;
“customer” means a person to whom an essential service is being
provided for domestic use; “essential service” means the provision
of electricity or any other prescribed service; “Review Committee”
means the Essential Services Review Committee established under this Act;
“service provider” means an authority or body that provides an
essential service; “withdrawal”, in relation to an essential
service, means the discontinuance or reduction of that service by reason only
that an account for that service has not been paid.