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40A When may someone complain about a service for children and young people?
A person may complain to the commission about a service for children and young people if—
(a) the service is not being provided appropriately; or
(b) the provider of the service has acted inconsistently with any of the following:
(i) the generally accepted standard of service delivery expected of a provider of the kind of service to which the complaint relates;
(ii) any other standard prescribed by regulation; or
(c) the service is not being provided.