Australian Capital Territory Numbered Acts

NATIONAL ENERGY RETAIL LAW (ACT) ACT 2012 (NO. 31 OF 2012) - SECT 59

    (1)     This section applies if—

        (a)     before the commencement day, a person was—

              (i)     a customer of a retailer or distributor in relation to the sale or distribution of energy under the Utilities Act 2000 ; or

              (ii)     a consumer in relation to the sale or distribution of energy by a retailer or distributor under the Utilities Act 2000 ; and

        (b)     the customer or consumer made a complaint to the retailer or distributor in relation to that sale or distribution, and the complaint has not been resolved immediately before the commencement day.

    (2)     The complaint is not affected by the National Energy Retail Law (ACT) or the National Energy Retail Law (Consequential Amendments) Act 2012 .