Australian Capital Territory Numbered Acts Australian Capital Territory Numbered Acts(1) The operator of a retirement village—
(a) must, if asked at any reasonable time, give a resident of the village access to any information about the resident that is held by the operator; and
(b) must give the resident a copy of that information if the resident asks for it; and
(c) if the resident satisfies the operator that any of the information is incorrect—must correct the information, if asked, in accordance with the resident's instructions.
Note Section 258 (Charging for certain information) prohibits the operator of a retirement village from charging the resident for giving access to the information or providing a copy of it.
(2) If the operator fails to comply with a request made under this section, the resident may apply to the ACAT for an order directing the operator to comply.