Australian Capital Territory Numbered Acts Australian Capital Territory Numbered Acts(1) If a resident or the operator of a retirement village claims that a dispute has arisen between the resident and the operator or the operator and the resident, the resident or operator may apply to the ACAT for (and the ACAT may make) an order in relation to the dispute.
Note Section 181 (ACAT orders) states some of the kinds of orders that the ACAT can make.
(2) Two or more residents who claim that a dispute mentioned in subsection (1) has arisen may nominate, in accordance with a regulation, any resident as their representative in the dispute.
(3) The nominated representative may apply to the ACAT for an order in relation to the dispute, and the ACAT may make an order that applies to the residents who are represented by the nominated representative.
(4) To remove any doubt, a dispute mentioned in subsection (1) includes a dispute about whether the operator is discharging the operator's obligations under section 99 (2) (b) (Operator to respect rights of residents).