The director-general has the following functions:
(a) investigating and carrying out research into matters relating to or affecting retirement villages;
(b) investigating and attempting to resolve complaints by residents and operators of retirement villages and taking the action that the director-general considers appropriate;
Note A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation (see Legislation Act, s 104).
(c) distributing information about the services provided by the director-general and the ACAT in relation to residents of retirement villages and promoting awareness of the rights and responsibilities of residents and people involved in the retirement village industry;
(d) investigating and reporting on any matters, or making inquiries in relation to any matters, referred to the director-general by the Minister or by the ACAT in relation to this Act.